The SubhraVerse Store Policies

Last Updated: 14th January 2025, 21:00:00 IST
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Terms and Conditions

These Terms and Conditions govern your use of our website and any purchase made from us.

By accessing our website or making a purchase, you agree to comply with these terms.

1. Introduction

Welcome to The SubhraVerse. These Terms and Conditions govern your use of our website and any purchase made from us.

By accessing our website or making a purchase, you agree to comply with these terms.

2. Definitions

For the purpose of these Terms and Conditions:

  • "We", "Us", "Our" refers to The SubhraVerse, having its registered office at New Town, Kolkata, North 24 Parganas, West Bengal 700156.
  • "You", "Your", "User", "Visitor" refers to any natural or legal person visiting our website or making a purchase.

3. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on our website.

4. Accuracy of Information

While we strive to keep the information on our website accurate and up-to-date, neither we nor any third parties guarantee its accuracy, completeness, or timeliness.

By using this website, you acknowledge that the content may contain errors, and we expressly disclaim liability for any inaccuracies to the fullest extent permitted by law.

5. Use of Information and Materials

Your use of any content, services, or products on this website is entirely at your own risk. It is your responsibility to ensure that any product or service meets your specific requirements.

6. Intellectual Property

All materials on this website, including but not limited to design, layout, graphics, and appearance, are owned by or licensed to us. Unauthorized reproduction is strictly prohibited.

Any trademarks used on this website that do not belong to us are acknowledged accordingly.

7. Unauthorized Use

Unauthorized use of our website’s content or materials may result in legal action, including claims for damages or criminal prosecution.

8. External Links

Our website may contain links to third-party websites for additional information. We do not control or endorse the content of such external sites and are not responsible for any issues arising from their use.

9. Linking to Our Website

You may not create a link to our website from any external site or document without obtaining prior written consent from The SubhraVerse.

10. Legal Jurisdiction

Any disputes arising out of your use of our website or any transactions with us shall be governed by and interpreted in accordance with the laws of India.

11. Payment Authorization

We are not responsible for any transaction failures due to the cardholder exceeding the preset limit agreed upon with our acquiring bank.

Refund & Cancellation Policy

Our Refund Policy outlines the terms and conditions under which you may request a refund for a purchase made from us.

No cancellations & Refunds are entertained.

Shipping & Delivery Policy

Our Shipping Policy outlines the terms and conditions under which we deliver our products to you.

1. International Shipping

For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post services only.

2. Domestic Shipping

For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post services only.

3. Shipping Timelines

  • Orders are generally shipped within 15-21 days from the date of order and payment.
  • Alternatively, shipping will be done as per the delivery date agreed at the time of order confirmation.
  • Delivery timelines are subject to courier company/postal authority norms.

4. Responsibility & Liability

The SubhraVerse guarantees to hand over the consignment to the courier company or postal authorities within the stipulated shipping timeframe.

However, we are not responsible for any delays caused by the courier company, postal authorities, or unforeseen circumstances beyond our control.

5. Delivery Address

All orders will be delivered to the address provided by the buyer at the time of purchase. Please ensure that the address provided is accurate and complete to avoid delivery issues.

6. Service Confirmation

Upon successful order processing, confirmation of our services will be sent to your registered email ID provided during registration.

7. Contact & Support

For any concerns or issues related to shipping, delivery, or order status, please contact our support team:

📞 Phone: 7605802912

📧 Email: [email protected]